GiGroup annunci per ruolo: Vendita al dettaglio/Servizi al pubblico

SALES ASSISTANT GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART  Company Profile: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.   RESPONSABILITIES: Customer service: ·         Welcome and first interaction with the client. ·         Product presentation: transform all the information into a product proposal, rebutting any objections and making use of all relevant training tools to present the collection. ·         Extend the experience: create loyalty and give the client a good reason to come back soon, using CRM tools. ·         Products and stock: demonstrate good knowledge of the product and the brand's history ·         After-sales service: be a clear and welcoming first point of contact for all customer needs, deal with any issues raised from requests in after-sales activities with a positive attitude.  Store operations and expectations: ·         Visual Merchandising: merchandise products in accordance with company standards, keeping the HQ Visual Team informed of any changes; take care of replenishment; keep all areas of the store clean. ·         Stock organization: make sure stock is organized in line with company policies ·         Cash/admin: complete all paperwork following all guidelines and time lines provided by the company; make sure all cash admin is completed in an accurate and legible manner and handle all till transactions correctly Teamwork and personal attitude ·         Teambuilding & Teamwork: collaborate with others for a common end; pursue team spirit; develop positive relationships and support networks; contribute to a positive working environment ·         Communication: be an active listener; organize and manage information effectively; communicate in a clear, professional and appropriate manner, both within and outside of your area of competence. ·         Flexibility: versatile and able to adapt to the requirements of the role; able to develop new solutions ·         Timekeeping and attendance: compliance with working hours and company rules. ·         Grooming: understand the importance of appropriate grooming and hygiene in the workplace     REQUIREMENTS: ·         At least 3 years of experience in Sales ·         Good standing ·         A strong desire to achieve results ·         A passion for the industry and brand ·         Organized and accurate ·         Able to work in fast pace environment ·         Strong English and additional languages beneficial   YOUR CV: Please, attach your application written in English.   Location: Landquart - Switzerland

For our important client, leading global retail company with over 18,000 stores worldwide. To strengthen our team, we are looking for a Sales Associate (m/f/d) on a part-time basis:   SALES ASSISTANT PART-TIME (40-60%) - LUZERN     YOUR PROFILE: ·         Completed retail training and/or several years of experience in retail are desirable ·         Experience in customer service and sales is advantageous ·         Passion and dedication to high-quality products ·         Service-oriented behavior and flexibility, with a passion for fashion and lifestyle products ·         Well-groomed, fashionable, and communicative appearance with excellent manners ·         Excellent communication skills in German and English, additional languages are welcome   YOUR RESPONSIBILITIES: ·         As a stylish consultant with a keen interest in sunglasses, you inspire customers with your friendly demeanor, stylish appearance, and unique service ·         You carry out tasks with passion and reliability ·         You oversee inventory management ·         You can operate the cash register ·         You contribute your ideas to the team   WE OFFER: ·         An open company culture with flat hierarchies ·         Steep learning curve and exciting development opportunities ·         25 days of vacation ·         Commission and employee discounts ·         Team events and challenges   Location: Globus, Luzern

For our important client, Accessories Luxury Fashion Company, we are looking for:    STORE MANAGER ACCESSORIES – ZÜRICH   Embark on an exciting journey with a prestigious Accessories Luxury Brand in Zurich. Why join us? Be part of a globally recognized brand. Work in a dynamic and fast-paced environment where your passion for sales and fashion can thrive. Enjoy competitive compensation, and attractive employee benefits.   Responsibilities: Lead by example and inspire your team to deliver exceptional customer service and exceed sales targets. Create a welcoming shopping experience for our clientele. Develop relationships with customers to understand their needs and preferences, providing personalized recommendations. Assist in the recruitment, training, and development of sales associates to ensure a high-performing team. Contribute to the achievement of sales goals through effective inventory management and merchandising strategies.   Skills and Experience: - Previous experience in retail sales, preferably within the luxury fashion industry. - Passion for delivering exceptional customer service and creating memorable shopping experiences. - Strong communication skills and the ability to build rapport with customers and colleagues. - Proven track record of achieving sales targets and driving results. - Fluency in German and a good command of English. - Leadership qualities with the ability to motivate and inspire a team. - Bachelor's degree or equivalent experience in business, retail management, or a related field.     If you're a sales-savvy individual with a passion for luxury fashion and a desire to grow your career, we want to hear from you!   Location: Globus (Zurich, Switzerland) Job Type: Full-time, On-site Company: Accessories Luxury Brand  

For our important client, Top Luxury Fashion Company, we are looking for:   CLIENT ADVISOR & STORE SUPERVISOR   This is a full-time on-site role in Gstaad. The Candidate will support the Store Manager in the daily operations of a retail store, including sales, customer service, inventory management.     RESPOSABILITIES:   ·         Achieve personal sales goal; ·         Develop and maintain thorough product knowledge; ·         Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations; ·         Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client; ·         Develop active, repeat customer base; ·         Maintain accurate, detailed clientele book; ·         Provide feedback to store manager on merchandise trends, missed opportunities and issues related to fit and quality; ·         Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory; ·         Ensure a respectful selling environment at all times   REQUIREMENTS:   ·         5 years or experience in the role; ·         Strong sense of aesthetics and passion for luxury; ·         Customer oriented approach; ·         Natural selling abilities; ·         Great problem solving abilities; ·         Fluent knowledge of English; ·         Fluency in other languages will be an appreciated plus.     LOCATION: Gstaad   

For our important client, Italian Luxury Fashion Company, we are looking for:   STOCK KEEPER – LUXURY & FASHION As Stock Keeper you are responsible for the stock management of first-class products. You ensure an efficient stockroom and accurate inventory; all deliveries, national and international transfer of merchandise and the general organization are handled accordingly to legal, safety and company standards. Perform regular inventory cycle counts, boost store sales by contributing to store flow management and be familiar with the different stock keeping systems.   SKILLS AND EXPERIENCE   ·         At least two year of relevant professional experience, ideally in retail; ·         Ability to work independently and to prioritize task execution based on business needs; ·         Excellent knowledge and practice in managing inventories with ability to reconcile stock counts to report data; ·         Good analytical skills and problem-solving attitude; ·         Participate in maintaining a positive work environment; ·         Ability to multi-task in a fast-paced environment; ·         Strong verbal and written communication skills and excellent organizational skill; ·         Very good language skills in English ; ·         Ability to work in a team; ·         Immediately available.   LOCATION: Gstaad  

For our important client, Top Luxury Fashion Company, we are looking for:   STORE MANAGER   The Store Manager is a luxury industry professional who has the ability to develop customers brand loyalty, particularly within Top Clients and VIPs, in order to reach the assigned objectives. Is a excellent House Lady/Men.   RESPOSABILITIES: ·         Reflects corporate image in terms of standing and ensures that the Staff is also aligned to the Brand' s DNA ·         Demonstrates sales leadership for staff by playing an active role on the selling floor, and supervises the staff sales performance to ensure customer satisfaction and that the qualitative standards required by our brand are maintained ·         Optimizes global sales performance always raising the bar of the customer service standards, working for the continuous development of the staff product knowledge and selling skills ·         Monitors constantly the staff sales performance through the KPIs model, establishing and implementing specific action plans in cooperation with the Area Manager, in order to improve sales ·         Is able to analyze general market context and to propose improvement measures accordingly: has sufficient hindsight and knowledge of market trends and competitors to analyze and identify business opportunities/initiatives to improve sales, promotes new products, in line with overall company objectives and policies - Maintains excellent customer relationships and ensures high levels of client satisfaction - Drives the team to deliver the highest degree of customer service by playing an active role on the sales floor, coaching the team members and ensuring that they have the proper skills to handle every type of customer service situations, fostering the clients loyalty to the brand - Ensures that all critical situations connected with the overall sales process and all customer complaints are dealt with and settled - Ensures that the network of external relations is expanded and that relations with traditional partners and prestigious people are maintained in order to promote customer loyalty, especially with Top Clients and VIPs, always liaising with the Area Manager REQUIREMENTS: ·         Relevant previous work experience in a luxury boutique ·         Aligned with the Brand identity, detail oriented, with strong coaching, communication, leadership and management skills ·         Passion and high motivation for Luxury and the brand ·         Deep knowledge of the clothing and luxury history   LOCATION: Gstaad 

STORE SUPERVISOR GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART .  Company profile Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.   Mission The candidate, working closer to the Store Manager, has to ensure continuity and maintenance of strategic standards and operational procedures in order to achieve company goals and customer satisfaction in coherence with brand values and identity.   Profile ·         Ensure the best customer experience ·         Customer loyalty management (CRM platform management) ·         Daily, weekly and monthly briefing and reporting ·         General store accounting ·         Analysis, interpretation and sharing of KPI's and store performance ·         Stock take management   Requirements: ·         Minimum 5 years retail experience with 2-3 years of experience as a Supervisor ·         A positive, dynamic and energetic individual ·         A strong desire to achieve results ·         Exceptional people motivation and management skills ·         A passion for the industry and brand ·         Proficiency in English ·         Additional languages beneficial    YOUR CV: Please, attach your application written in English.   Location: Landquart - Switzerland

STORE MANAGER   GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART .   COMPANY PROFILE: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.   RESPONSIBILITIES: -    Customer Assistance ·         Assisting customers ·         Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet -    Sales Assistance ·         Reviewing and devising sales strategies ·         Assisting colleagues in obtaining sales targets ·         Assisting in stock takes, orders and return ·         Liaising where necessary with suppliers and customers ·         Assisting in the promotion of the Furla brand and the store itself ·         Report all sales figures to head office -    HR and Staff ·         Assist the HR department with recruitment of staff ·         Supervise and motivate staff ·         Report any staff issues to the HR department without delay ·         Assist the HR and legal department with any issues involving staff and customers ·         Review staff performance and address any day-to-day issues -    Management of the Store ·         Ensure that the store is clean and presentable at all times ·         Manage the displays of products ·         Ensure that the stockroom is fully stocked ·         Ensure that the store and staff are fully compliant in relation to health and safety regulations ·         Ensure that the store is secure all times ·         Maintain stock levels ·         Ensure the quality of the supplies and report any issues with the stock to head office ·         Carry out regular inventories on stock ·         Check all orders made and received by the store   REQUIREMENTS: ·         Fluency in spoken English is essential ·         Minimum 4 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals ·         Strong commercial and customer-oriented mindset ·         Strong clientele background ·         Personal computer and detailed report analysis ·         Proven Brand & products awareness ·         Excellent interpersonal and effective communication skills   YOUR CV: Please, attach your application written in English.   Location: Landquart - Switzerland

For our important client, Italian Luxury Fashion Company, we are looking for:   STOCK KEEPER – LUXURY & FASHION As Stock Keeper you are responsible for the stock management of first-class products. You ensure an efficient stockroom and accurate inventory; all deliveries, national and international transfer of merchandise and the general organization are handled accordingly to legal, safety and company standards. Perform regular inventory cycle counts, boost store sales by contributing to store flow management and be familiar with the different stock keeping systems.   SKILLS AND EXPERIENCE   ·         At least two year of relevant professional experience, ideally in retail; ·         Ability to work independently and to prioritize task execution based on business needs; ·         Excellent knowledge and practice in managing inventories with ability to reconcile stock counts to report data; ·         Good analytical skills and problem-solving attitude; ·         Participate in maintaining a positive work environment; ·         Ability to multi-task in a fast-paced environment; ·         Strong verbal and written communication skills and excellent organizational skill; ·         Very good language skills in English ; ·         Ability to work in a team; ·         Immediately available.   LOCATION: St. Moritz  

Per un importante cliente situato in Canton Ticino siamo alla ricerca di un/una Consulente di vendita Requisiti: - Forte comunicazione orale e scritta; - Almeno 2 anni di esperienza di vendita attiva su B2B o vendite attive (call center o agente); - Ottima conoscenza dell'italiano e dell'inglese (qualsiasi altra lingua sarà considerata un plus); - Capacità di gestire più priorità in modo efficace; - Esperienza in un ambiente dinamico e frenetico.