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SALES ASSISTANT GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART  Company Profile: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.   RESPONSABILITIES: Customer service: ·         Welcome and first interaction with the client. ·         Product presentation: transform all the information into a product proposal, rebutting any objections and making use of all relevant training tools to present the collection. ·         Extend the experience: create loyalty and give the client a good reason to come back soon, using CRM tools. ·         Products and stock: demonstrate good knowledge of the product and the brand's history ·         After-sales service: be a clear and welcoming first point of contact for all customer needs, deal with any issues raised from requests in after-sales activities with a positive attitude.  Store operations and expectations: ·         Visual Merchandising: merchandise products in accordance with company standards, keeping the HQ Visual Team informed of any changes; take care of replenishment; keep all areas of the store clean. ·         Stock organization: make sure stock is organized in line with company policies ·         Cash/admin: complete all paperwork following all guidelines and time lines provided by the company; make sure all cash admin is completed in an accurate and legible manner and handle all till transactions correctly Teamwork and personal attitude ·         Teambuilding & Teamwork: collaborate with others for a common end; pursue team spirit; develop positive relationships and support networks; contribute to a positive working environment ·         Communication: be an active listener; organize and manage information effectively; communicate in a clear, professional and appropriate manner, both within and outside of your area of competence. ·         Flexibility: versatile and able to adapt to the requirements of the role; able to develop new solutions ·         Timekeeping and attendance: compliance with working hours and company rules. ·         Grooming: understand the importance of appropriate grooming and hygiene in the workplace     REQUIREMENTS: ·         At least 3 years of experience in Sales ·         Good standing ·         A strong desire to achieve results ·         A passion for the industry and brand ·         Organized and accurate ·         Able to work in fast pace environment ·         Strong English and additional languages beneficial   YOUR CV: Please, attach your application written in English.   Location: Landquart - Switzerland

Bist Du mit dabei, gemeinsam mit einigen Kolleginnen und Kollegen die Haustechnik in die Zukunft zu führen? Ob zuvorderst an der Front, mitten im Betrieb oder hinter den Kulissen – Unser Kunde  hat auch für Dich genau die richtige Traumstelle. Wir wollen Dich in der Funktion als Servicetechniker:in Wärmepumpen für die Region Chur.   DEINE AUFGABEN - Du erledigst routiniert die Wartungsarbeiten an den Heizungsanlagen im zugeteilten Einsatzgebiet - Du lokalisierst und behebst Störungsmeldungen vor Ort - Du bist der Fachmann oder die Fachfrau bei der Inbetriebnahme und Einregulierung neuer Heizsysteme - Das zusätzliche Verkaufen von Service-Dienstleistungen macht Dir Spass - Im Rahmen von geregelten Pikettdiensten bist Du rund um die Uhr für unsere Kunden da   ERFORDERLICHE KENNTNISSE - Eine abgeschlossene Berufslehre in der Heizungs-, Kältetechnik-, Elektro- oder Autobranche mitbringst - Mindestens 2 Jahre praktische Erfahrung im angestammten Beruf im Rucksack hast - Begeisterung für die Produkte Wärmepumpen und Dienstleistungen an den Tag legst - Durch eine hohe Selbstverantwortung und Kundenorientierung überzeugst - Die Bereitschaft zeigst, dich laufend weiterzubilden   AUF DICH WARTEN - Ein tolles Team unterstützt dich - Eine breitgefächerte Produktepalette fordert Deinen wachen Geist - Das eigene Aus- und Weiterbildungszentrum erleichtert Dir den Einstieg - Dein Service-Fahrzeug steht auch für private Fahrten zur Verfügung - Gute Rahmenbedingungen, wie z.B. min. fünf Wochen Urlaub, 40 Stunden Woche, sowie eine attraktive Pensionskassenlösung   Wenn Du die nächste Karrierestufe in Angriff nehmen möchtest, dann melde Dich noch heute!    Ich freue mich auf Deine Bewerbung via E-Mail an: michael.sidler@gigroup.com   Gerne stehe ich Dir auch bei Fragen unter +41 79 543 08 47 zur Verfügung und erzähle Dir mehr über das spannende Angebot mit interessanten Möglichkeiten.    Besten Dank für das Vertrauen und ich garantiere Dir höchste Diskretion!  

STORE SUPERVISOR GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART .  Company profile Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.   Mission The candidate, working closer to the Store Manager, has to ensure continuity and maintenance of strategic standards and operational procedures in order to achieve company goals and customer satisfaction in coherence with brand values and identity.   Profile ·         Ensure the best customer experience ·         Customer loyalty management (CRM platform management) ·         Daily, weekly and monthly briefing and reporting ·         General store accounting ·         Analysis, interpretation and sharing of KPI's and store performance ·         Stock take management   Requirements: ·         Minimum 5 years retail experience with 2-3 years of experience as a Supervisor ·         A positive, dynamic and energetic individual ·         A strong desire to achieve results ·         Exceptional people motivation and management skills ·         A passion for the industry and brand ·         Proficiency in English ·         Additional languages beneficial    YOUR CV: Please, attach your application written in English.   Location: Landquart - Switzerland

STORE MANAGER   GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART .   COMPANY PROFILE: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.   RESPONSIBILITIES: -    Customer Assistance ·         Assisting customers ·         Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet -    Sales Assistance ·         Reviewing and devising sales strategies ·         Assisting colleagues in obtaining sales targets ·         Assisting in stock takes, orders and return ·         Liaising where necessary with suppliers and customers ·         Assisting in the promotion of the Furla brand and the store itself ·         Report all sales figures to head office -    HR and Staff ·         Assist the HR department with recruitment of staff ·         Supervise and motivate staff ·         Report any staff issues to the HR department without delay ·         Assist the HR and legal department with any issues involving staff and customers ·         Review staff performance and address any day-to-day issues -    Management of the Store ·         Ensure that the store is clean and presentable at all times ·         Manage the displays of products ·         Ensure that the stockroom is fully stocked ·         Ensure that the store and staff are fully compliant in relation to health and safety regulations ·         Ensure that the store is secure all times ·         Maintain stock levels ·         Ensure the quality of the supplies and report any issues with the stock to head office ·         Carry out regular inventories on stock ·         Check all orders made and received by the store   REQUIREMENTS: ·         Fluency in spoken English is essential ·         Minimum 4 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals ·         Strong commercial and customer-oriented mindset ·         Strong clientele background ·         Personal computer and detailed report analysis ·         Proven Brand & products awareness ·         Excellent interpersonal and effective communication skills   YOUR CV: Please, attach your application written in English.   Location: Landquart - Switzerland

For our important client, Italian Luxury Fashion Company, we are looking for:   STOCK KEEPER – LUXURY & FASHION As Stock Keeper you are responsible for the stock management of first-class products. You ensure an efficient stockroom and accurate inventory; all deliveries, national and international transfer of merchandise and the general organization are handled accordingly to legal, safety and company standards. Perform regular inventory cycle counts, boost store sales by contributing to store flow management and be familiar with the different stock keeping systems.   SKILLS AND EXPERIENCE   ·         At least two year of relevant professional experience, ideally in retail; ·         Ability to work independently and to prioritize task execution based on business needs; ·         Excellent knowledge and practice in managing inventories with ability to reconcile stock counts to report data; ·         Good analytical skills and problem-solving attitude; ·         Participate in maintaining a positive work environment; ·         Ability to multi-task in a fast-paced environment; ·         Strong verbal and written communication skills and excellent organizational skill; ·         Very good language skills in English ; ·         Ability to work in a team; ·         Immediately available.   LOCATION: St. Moritz